About Digital Mzansi
A comprehensive guide to accelerate South Africa's digital transformation journey in government.
Introduction
South Africa is at a pivotal moment in its digital transformation journey, with an opportunity to leverage modern technology and approaches to fundamentally improve service delivery, drive economic growth, and foster a more inclusive society. South Africa's 7th Administration is embracing digital transformation as a national priority.
Our Vision
To deliver a secure, inclusive and people-centred digital government by 2030. This includes initiatives that will:
- Accelerate the development and roll-out of technology for service delivery and operational efficiency
- Resolve unclear accountability and institutional arrangements
- Enhance coordination, implementation and innovation
Our Mission
The Digital Mzansi Playbook aims to coordinate and catalyse projects as the foundation assets to enhance and support South Africa's digital transformation efforts through:
- Service access through integrated government websites
- Data exchange through numerous departments and entities
- Digital payments through sophisticated National Payment Systems
- Digital identity and standards-driven ecosystem development
Key Objectives
Delivery Objectives
Transform how government services are accessed, designed and delivered through:
- Best-in-class reusable technologies
- 24/7 zero-rated service access
- Integrated data exchange
- Customized service delivery
Enablement Objectives
Establish new approaches through:
- World-class hybrid institutional arrangements
- Central digital government competency
- Semi-autonomous innovation network
- Novel collaborative models
Stakeholder Benefits
| Stakeholder | Benefits |
|---|---|
| People |
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| Civil Society |
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| Private Sector |
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| Government |
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Resources
Documentation
© Digital Mzansi Playbook. Licensed under Creative Commons Attribution-ShareAlike 4.0 International License.